If you're planning to start an online store in India, two powerful options stand out in 2025 — Shopify and Amazon SmartBiz (also known as Amazon SmartCommerce).
Both let you build your own e-commerce website — but they serve different needs.
This blog gives you a detailed comparison of Shopify vs Amazon SmartBiz, focusing on setup, features, pricing, and scalability, to help you decide which platform is right for you.
Quick Comparison Table
Feature | Shopify | Amazon SmartBiz (SmartCommerce) |
---|---|---|
Platform Type | Global e-commerce platform for building branded stores | Indian e-commerce website builder powered by Amazon |
Target Audience | Entrepreneurs, DTC brands, global sellers | Indian small businesses, local retailers, first-time digital sellers |
Custom Domain | Yes | Yes |
Monthly Platform Fee | From ₹2,000/month (Basic Plan) | Free until June 2025 |
Commission per Sale | 0% (excluding payment gateway fees) | 0% (no commissions charged) |
Payments Integration | Multiple global gateways (PayPal, Razorpay, etc.) | Razorpay, Pine Labs, UPI, Net Banking, COD |
Shipping | Integrated with Shiprocket, Delhivery, etc. | Integrated with Shiprocket |
Setup Time | 1–2 days | Within minutes |
Technical Skills Needed | Low to Medium (depends on customization) | Very Low (no coding required) |
App Ecosystem | 8,000+ apps and extensions | Limited integrations |
SEO & Analytics | Full SEO control, Google Analytics, Facebook Pixel | Basic analytics and marketing tools |
Customer Data Ownership | Full access to customer info and data | Yes, you own your customer data |
What is Amazon SmartBiz?
Amazon SmartBiz (also known as SmartCommerce) is Amazon's free e-commerce website builder designed for Indian small businesses.
You can:
Set up your online store in minutes
Add unlimited products
Use Amazon's delivery partners (via Shiprocket)
Accept UPI, Net Banking, COD
Share your store via WhatsApp, Instagram, and other social platforms
It's Amazon's response to India's growing D2C movement.
1. Store Setup and Customization
Shopify
Offers hundreds of free and premium themes
Full design control (custom code supported)
Global developer and agency ecosystem
Amazon SmartBiz
Theme-based templates (basic, clean layouts)
Quick setup; ideal for non-tech founders
Limited customization but fast to launch
Verdict: Shopify offers more design flexibility. SmartBiz wins on speed.
2. Product & Inventory Management
Feature | Shopify | Amazon SmartBiz |
Product Limit | Unlimited | Unlimited |
Bulk Upload | Yes | Yes |
AI Description Tools | Limited | Yes (AI-assisted listings) |
Inventory Tracking | Advanced | Basic |
SmartBiz simplifies listing creation using AI, while Shopify provides more granular control.
3. Payments and Checkout
Shopify
Supports multiple payment gateways
Custom checkout flows
Supports international currencies
Amazon SmartBiz
Razorpay, Pine Labs, UPI, Net Banking, COD
Quick 2-day settlement
Checkout is simple and mobile-friendly
Verdict: If you need global support and advanced checkout, go with Shopify. If you sell in India only, SmartBiz works well.
4. Shipping & Logistics
Feature | Shopify | Amazon SmartBiz |
Logistics Integration | Shiprocket, Delhivery, custom APIs | Shiprocket |
Pickup & Delivery | Available | Available |
Returns Management | Seller-managed | Seller-managed |
Both platforms support Shiprocket, which works well for Indian sellers.
5. Marketing, SEO & Analytics
Feature | Shopify | Amazon SmartBiz |
SEO Tools | Advanced (title, meta, sitemap) | Basic |
Blog & Content | Built-in blogging | Not available |
Facebook/Google Integration | Yes | No direct integration |
Email Marketing | Apps like Klaviyo, Mailchimp | No native support |
Verdict: Shopify offers better long-term growth tools. SmartBiz is ideal for plug-and-play sellers.
6. Customer Relationship Management
Feature | Shopify | Amazon SmartBiz |
Customer Data Access | Full | Full |
Retargeting Tools | Yes (via Meta, Google, email) | Not integrated |
Newsletter Support | Yes | No |
Shopify is better if you plan to build a community or email list.
FAQs
1. What is Amazon SmartBiz?
Amazon SmartBiz is a tool by Amazon that helps small businesses set up their own online store quickly. It’s designed for people who want a simple way to sell products without heavy setup work.
2. How does Amazon SmartBiz compare to Shopify?
Shopify gives you more control, customization, and integrations.
SmartBiz is simpler and tied directly to Amazon’s ecosystem.
If you want flexibility and long-term brand building, Shopify is stronger. If you want speed and simplicity, SmartBiz works.
3. Is Amazon SmartBiz free?
Yes. Amazon SmartBiz is currently free to use. The platform will remain free until March 2026. After that, Amazon plans to introduce a monthly subscription, which is expected to be lower than Shopify’s monthly plans.
4. What is the pricing for Amazon SmartBiz?
Right now, there is no monthly subscription fee. Once pricing begins (after March 2026), you can expect it to be more affordable than Shopify. Exact details haven’t been released yet.
5. What are the charges involved with SmartBiz?
Even though the platform itself is free till 2026, you may still need to pay for:
Transaction fees (if applicable)
Any add-on services you choose to use
This makes it important to calculate total cost before choosing.
6. Is Shopify more expensive than SmartBiz?
Shopify’s plans start higher compared to SmartBiz. Since SmartBiz is free until 2026 and expected to have a lower subscription afterward, it’s currently the cheaper option.
7. Which is better for beginners: SmartBiz or Shopify?
If you want a quick setup and already sell on Amazon, SmartBiz is easier.
If you want to build a branded ecommerce site with growth potential, Shopify is better.
8. Can I switch later if I choose the wrong platform?
Yes. Many businesses start on one platform and later migrate. However, migration can take effort, so it’s better to choose based on your long-term goals.
Final Recommendation
If You Want To... | Go With |
Start quickly with no upfront cost | Amazon SmartBiz |
Build a long-term brand | Shopify |
Customize your store extensively | Shopify |
Sell only in India | Amazon SmartBiz |
Run global ads, blogs, and email flows | Shopify |
Both platforms are excellent — choose based on your goals.
You can even start with SmartBiz to validate your idea and shift to Shopify when you’re ready to scale.